Answers to commonly asked questions at Studygypsyjazz.com

How do I start studying at studygypsyjazz.com?

The first step to beginning gypsy jazz lessons with us is to register as a student. Registration is quick, simple and free of charge.

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Click the orange ‘register’ button

Registering as a student allows you to create your own personal profile. You can view and customise your profile by clicking the ‘My Profile’ button in the top right hand corner of any page after you have signed in. Here you can upload an image, which is used as your avatar when using the Forum. You can also change your password using the ‘Settings’ tab, and view your course payment history via the ‘My Orders’ tab. You will also see a list of the courses you are currently enrolled in under the heading ‘My Courses.’

Once registered, head to our course page to browse gypsy jazz lessons which are currently available. Courses are updated often.

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Visit our course page to view courses currently on offer.

When you find a course that looks interesting, click on this course to view a video introduction and description. You will also see a list of the gypsy jazz lessons contained in the course. Some of these lessons will be available to view free of charge, with links to free gypsy jazz lessons found in the course description. See the description of our course Rhythm Guitar Fundamentals as an example. There are four free gypsy jazz lessons available to view here as a preview of the course:

  • The Importance & Role Of The Rhythm Guitar
  • Introducing La Pompe – Right Hand Motion
  • Practical Chord Positions & Theory
  • Minor 6 & Minor 6/9 Chords In Thumb Position – 6th String Root – Blues en Mineur

If you wish to take the course you have selected, great! Click the ‘Take This Course’ button on the course page, and follow the prompts to pay the course fee. Once you have paid for the course, please follow these steps to begin studying:

  • Visit your profile page by clicking the ‘My Profile’ button in the top right hand corner of the page.
  • You will find your new course added under the heading ‘My Courses.’ Click your chosen course to be taken to the course page.
  • Scroll down to view a list of the lessons contained in the course. Click on a lesson to begin studying.
  • Have fun, and don’t forget to download the accompanying PDF material for your course. This can be downloaded from the first lesson page for your course.

I entered my sign-in details, but the site still says I need to sign-in. Why?

If you are not being signed-in after entering your details, then your web browser may have ‘cached’ the pages you have visited. This means that your browser/computer has stored a ‘memory’ of what each page looks like, and is deferring to that ‘memory’ upon each page visit.

If you experience this issue, this can usually be easily resolved by ‘refreshing/reloading’ the page after signing-in. This should prompt your web browser to update it’s ‘memory’ of the page. If the sign-in pop-up box appears after an initial sign-in, please close this and refresh the page. If you attempt to sign-in after already doing so, you may receive an error message. Please try simply refreshing the page instead, and any other page on which you appear to be signed out.

If this does not solve the problem, please get in touch via the contact page and we will help.

How do I pay for a course?

We offer a pay-per-course system so we charge no recurring subscription fees for our courses. You pay only for the courses you want to study, and receive lifetime access.

We offer payment for courses exclusively through PayPal. Paypal is secure, quick and easy to use. Please visit www.paypal.com to learn more about PayPal. You can pay with Visa or Mastercard via PayPal either as a registered PayPal user, or checking out as a guest. Prices are listed in U.S dollars.

Are course and product prices listed in US dollars?

Yes, all courses and downloadable products are listed in US dollars. If you are paying in another currency, don’t worry, PayPal takes care of the currency conversion for you. When checking out you will be directed to the PayPal website. Here you can see the price converted to your local currency prior to purchase.

I've paid for a course. How do I access my lessons?

Once you have paid for the course, please follow these steps to begin studying:

  • Sign-in to your account by using the box in the top right corner of each page, or by using the sign-in pop-up box on the home page (appears after 15-20 seconds).
  • Once signed in, visit your profile page by clicking the ‘My Profile’ button in the top right hand corner of the page.
  • You will find your new course added under the heading ‘My Courses.’ Click your chosen course to be taken to the course page.
  • Scroll down to view a list of the lessons contained in the course. Click on a lesson to begin studying.
  • In the event you receive the message ‘Take a course to view this content’ when clicking on a lesson, please refresh the page. Some web browsers require a refresh to prompt a ‘logged in’ version of the page.
  • Have fun, and don’t forget to download the accompanying PDF material for your course. This can be downloaded from the first lesson page for your course.

I've paid for a course, but when I try and access my lessons, I'm still receiving the message 'Take a course to view this content.' Help!

If you are unable to access a course you have paid for, don’t worry. Please use the following steps to resolve the issue:

  • Sign-in to your account.
  • Visit the course page.
  • Click the refresh page in your browser. You should now be able to access the course.

This does happen for some users, and it is a result of your browser ‘caching’ the course page (storing a memory of the page). This means that when you return to the page after payment, your browser can sometimes load the old page by accident. This is an easy problem to fix, and if you every encounter this issue with any page at studygypsyjazz.com, please try refreshing your browser after logging in.

How do the courses work?

Studying a course involves access to a series of HD video gypsy jazz lessons and accompanying downloadable PDF lesson material. Each course has been carefully divided into short video lessons to encourage you to take time to digest and practice the material you learn.

You may choose to take one course or multiple courses, depending on your own goals, ability and interests as a guitarist and musician. Studygypsyjazz.com is designed to allow students to customise their curriculum so there are no prerequisites for any of our gypsy jazz lessons.

You can take our gypsy jazz courses in any order. However if you are new to the style we highly recommended taking the courses Rhythm Guitar Fundamentals and Lead Guitar Fundamentals first, as together they cover many essential technique and vocabulary components for learning gypsy jazz guitar.

I've accessed the video lessons in my course, but where is the PDF material?

To find the PDF workbook that comes with your gypsy jazz course, please navigate to the first video lesson in your course. On the right hand side you should see the heading ‘Attachments,’ under which you will find all the downloadable material for your course, including the PDF workbook. 

How do I change my password?

The easiest way to change your password is to follow these steps:

  • Sign-in to your account.
  • Visit your profile page by clicking the ‘My Profile’ button in the top right hand corner of any page.
  • Click the ‘My Settings’ tab on the left side of the page.
  • Enter your new chosen password, as well as your old password as a security measure, and click the ‘Save Changes’ button.
  • Your password will now be updated 

I've forgotten my password/username and can't login. How do I reset it?

If you forget your password or username, you can easily reset it by following these steps:

  • Visit the homepage of Studygypsyjazz.com
  • Wait for the pop-up sign-in/registration box to appear on screen.
  • Click the button ‘Forgot Your Username / Password?.’
  • Enter your email to be sent a password reset link and your username.

If you are still having trouble accessing your account after following these steps, please get in touch via the contact page and we will help you.